FAQ
Common seller questions
Setup, WhatsApp, pricing, and how Veolox fits your store.
What is Veolox?
Veolox is an AI sales agent for online sellers. It replies on WhatsApp and live chat like a trained salesperson — captures leads, collects orders, and organises everything in one dashboard.
WhatsApp API required?
Yes. Veolox connects via Meta WhatsApp Business API (Embedded Signup). We guide setup.
Human takeover?
Yes — jump into any chat from unified inbox and hand back to AI when done.
Payment methods?
You configure in Sales Brain — bank transfer, COD, and others you already use.
More questions
?
Free trial?
Contact admin@veolox.com or WhatsApp +601169557790 to discuss onboarding.
?
Who operates Veolox?
SUFRA TRADING (003816766-M), Kluang, Johor, Malaysia.
?
Instagram & Messenger?
Coming soon. WhatsApp and live chat are live today.
Ready to automate your WhatsApp sales?
Start with Starter at RM99/month or talk to us about Professional.